• Member Article




    Tech Force Onsite, LLC

    by Adam Marcum


    At first glance, the old Trenton Computer store on East State Street looks the same as it has for the last hundred years. But what started as a mom and pop shop servicing TVs and VCRs several decades ago has gone through many iterations since.


    When Tech Force Onsite, LLC acquired the ailing Trenton Computer store around two years ago, it breathed new life into the old business. You can still walk in the store for help with any personal computing needs, but behind the scenes, Tech Force Onsite, LLC is coordinating massive technology projects nationwide.


    Co-owners John W. Lay Jr. and David Hale possess a wealth of knowledge that complements both sides of the business; John works as a technology director for a local school district and has a degree in business administration and David has his degree in computer science. With their combined knowledge, and 40 years combined experience, the staff of nine covers the entire spectrum of needs, from network engineering and cloud backup solutions to infrastructure design and construction planning. Currently, they are deployed throughout the country as they work to complete network upgrades in 38 different states.


    No job is too big or too small for Tech Force. “If a customer wants a quote on 300 new computers with deployment, we can provide that,” said Lay. “We have the hearts of teachers. Education is the key piece to helping our customers understand what they’re getting and why they need it.”


    When asked what makes Tech Force Onsite competitive in the industry, Hale and Lay both agreed that what it comes down to is quality of service. If you’re a customer once, you’re a customer for life.


    Regardless of your need, Tech Force Onsite’s goal is to provide intuitive, cost-effective and efficient solutions. “When you walk into a Best Buy, you feel differently than you do when you come into a place like Tech Force Onsite. It’s a hometown kind of place where you can come in and talk to somebody on a more personal level,” said Lay.


    He sees many benefits in Chamber membership, such as legislative representation, marketing and networking opportunities. “I feel like it’s the best value of any marketing tool that we’ve invested in. A lot of people go into a Chamber membership expecting to get something out of it, but not put anything into it. I realized from the very beginning of this relationship that I have access to certain things, but a big part of it, for us, is giving back by participating in the Leadership/Influence Task Force with other leaders and decision-makers.”


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